Sports / Mobile
At 333vat, the information you share when you open an account, make a deposit via bKash or Nagad, or contact our support team is handled under this Privacy Policy. Access to our platform and the rights described here depend on your local law and eligible regions.
This policy explains what personal information 333vat collects, why we collect it, how long we keep it, and who — if anyone — it is shared with. When you create an account, we collect the details you enter in the registration fields: your name, email address, contact number and any verification documents required at the account level. When you fund your account or request a withdrawal using bKash, Nagad or Rocket, we record the transaction reference and wallet identifier associated with that transfer. We do not store your full bKash or Nagad PIN; payment authentication happens on the respective payment platform, not on our side. We also collect standard technical data — browser type, device model, session timestamps — to keep your account session stable and to detect unusual access patterns that might indicate an unauthorised login attempt. Cookies and similar tracking tools help the lobby remember your preferences between sessions; you can review and adjust cookie permissions through your browser settings at any time. We retain account data for as long as your account remains active and for a reasonable period afterwards, as required by applicable rules. Whether this policy applies to you depends on your local law and the eligible regions in which 333vat operates. If you have a question about a specific data point, our support team is the right place to start.
This policy covers data collected and processed directly by 333vat across your account, your session activity and your transaction history. It does not extend to third-party services you reach from our platform — including the bKash or Nagad apps you use to complete a transfer, or game content environments operated by studios in our lobby. Each of those has its own data terms. Knowing the boundary helps you direct any data question to the right place.
Data you enter when opening or updating your 333vat account falls inside this policy. This includes login credentials, contact details and any identity documents submitted through the account verification flow visible in your profile settings.
Deposit and withdrawal records linked to bKash, Nagad or Rocket transfers are covered here. We hold transaction references and wallet identifiers; the payment platform itself holds the payment authentication data under its own privacy terms.
Your browsing behaviour on the 333vat lobby — pages visited, games opened, session length — is covered by this policy and by the cookie notice accessible through your browser. This data helps us keep the lobby functioning correctly for your device.
Game studios whose titles appear in our lobby, and payment platforms like bKash and Nagad, operate under their own privacy policies. 333vat does not control how those parties handle data once you interact directly with their environments.
You have specific, actionable choices about the data we hold on your account. Start by logging in — your account settings page shows the personal details we have on file, and you can update your contact number or email address directly from there without needing to contact support. If you spot an error in your transaction history related to a bKash or Nagad transfer, raise it through the live chat channel and our team will check the record against the payment reference. You can also ask us what categories of data we hold about you; send that request via the support email published on the contact page and we will respond to it. If you want to request deletion of your account data, that option is available too — note that some records may be retained for a period required by applicable rules, and whether full deletion applies depends on your local law and eligible region. We do not sell your personal data to third parties. Every data-related request is handled by the same support team that assists with account and payment questions.
Log in to your account and open the profile settings page. Your registered name, contact details and linked wallet identifiers are displayed there. You can check what is on file without contacting support.
Update your email address or contact number directly from the account settings page. For corrections that require identity verification — such as a name change — contact live chat with the relevant document.
Send your question to the support email address published on our contact page. State which data category your question relates to — account details, transaction records or session data — so we can respond clearly.
Contact the support team via live chat or email to start a deletion request. We will explain which data can be removed and which must be retained under applicable rules before processing your request.
If a section of this policy raises a question you cannot resolve by checking your account settings, three contact paths are available. Use the one that fits your situation — live chat for quick account-level queries, email for formal data requests, and phone support when you need to speak directly. All routes connect to the same support team. Availability depends on local access conditions and eligible regions.
Open the chat widget from any page on the 333vat site. Use this route to ask about a specific data point in your account, such as a bKash or Nagad transaction record, or to start a correction request for your profile details.
For formal data requests — including access requests, correction requests or deletion inquiries — send an email to the address published on our contact page. Include your registered account email so we can locate your records.
A call route is published on the 333vat contact page for account and policy queries that are easier to handle by voice. Have your account reference or registered contact number ready before calling so the team can pull up your record.
We apply access controls at the account level so that your login session is tied to the device and browser you authenticated from. Any attempt to access your account from an unrecognised device will be flagged in the session log visible under your account security settings. Cookies placed by 333vat are used to maintain your lobby session and remember display preferences; they are not used to build an advertising profile outside our own platform. Data retention follows a documented schedule — active accounts retain full transaction history; closed accounts retain a reduced record set as required by applicable rules. Requests to change the data we hold are routed through the support team, not through automated tools, so a human reviews each request before any record is altered or removed.
Cookies from 333vat maintain your session and lobby preferences. You can block or clear them through your browser settings at any time. Blocking session cookies will require you to log in again on your next visit and may affect how the lobby loads on your device.
Your account session is protected at the login step. If you access from a new device, check the session activity log in your account settings. Report any login you do not recognise to the support team immediately via live chat.
We keep your account and transaction records — including bKash and Nagad transfer references — for as long as your account is active and for a further period as required by applicable rules. The exact retention period depends on your local law and eligible region.
To update, correct or request removal of personal data, contact support through live chat or the published email address. A member of the team reviews each request individually. We confirm the outcome in writing to your registered email address.
These are questions we hear most often about data, account records and your rights under this policy. If yours is not listed, reach the support team through live chat or the published email address.
We collect the details you enter in the registration form — name, email address and contact number — and any identity documents submitted during account verification. Session and device data is also collected to keep your account secure and the lobby stable on your device.
We record the wallet identifier and transaction reference for each bKash or Nagad transfer linked to your account. We do not store your payment PIN. Authentication for those transfers happens on the bKash or Nagad platform, which operates under its own privacy terms separate from ours.
Log in and open your account settings page — your registered contact details and linked wallet identifiers are shown there. For a fuller picture of all data categories we hold, send a request to our support email address published on the contact page, quoting your registered account email.
Yes. Contact the support team via live chat or email to start a deletion request. We will tell you which data can be removed immediately and which must be kept for a period under applicable rules. The outcome depends on your local law and eligible region, and we confirm it in writing.
We do not sell your personal data. Data may be shared only where required by applicable rules or where a third-party service — such as bKash or Nagad — handles part of a transaction on our behalf. Those parties operate under their own privacy policies for the data they process.
Open your account profile settings while logged in and follow the fields shown there. For changes that require identity verification — such as a registered name correction — contact live chat and provide the supporting document. The support team processes verified updates manually.